Pre-Conference Session
Mastering the Art of Payer Contracting: A Strategy Workshop for Success
Doral Jacobsen, MBA, FACMPE, Prosper Beyond
This working session will guide attendees through creating and implementing an effective payer contracting strategy. It will cover data evaluation, payer engagement, negotiation skills, proposal creation, and contract performance monitoring.

Opening Session 
MGMA Listserv Live - Speed Networking Edition
Step into the dynamic world of Listserv Live – with a twist! This is your gateway to lively discussions, trending topics, and vital conversations within our healthcare community.  

Breakfast Together: Attendees & Exhibitors

Welcome and General Session
Inspired Performance
Eddie Slowikowski
Sponsored by Curi
This performance will inspire participants to discover their greatness and overcome setbacks. Embracing struggles reveals our true character and helps us grow into more well-rounded individuals.

General Session
Culture as the Cure: Driving Change with Care and Collaboration
Charlie Saffro, CS Recruiting, TEDx speaker
In today’s healthcare environment, the need for change has never been greater as teams face disengagement, communication breakdowns, and high turnover. True change doesn’t stem from titles or hierarchies—it comes from people. Every team member, regardless of role, has the power to build trust, spark connection, and create a thriving culture rooted in care and collaboration.

In this keynote, Charlie Saffro, CEO of CS Recruiting and TEDx speaker, will share how small, intentional actions can drive meaningful ripple effects that improve culture, retention, and engagement. Drawing from her leadership journey, Charlie offers actionable strategies to inspire collaboration, strengthen relationships, and tackle workplace challenges.

Attendees will leave with tools to:

• Build trust and connection across teams to improve engagement.
• Lead with small actions that foster care and collaboration.
• Turn challenges into opportunities for growth and stronger relationships.

Whether you’re a seasoned leader or aspiring to make an impact, this session will empower you to embrace your influence, foster connection, and drive positive change.

Panel Discussion
Navigating the Benefits and Risks of AI in Healthcare: Insights and Strategies
Dr. Jared Pelo, MD, FACEP, Microsoft, Bionic Health
Jason Netwon, Curi
AI is transforming healthcare by enhancing efficiency and patient outcomes. However, this rapid adoption poses challenges, which will be explored in a workshop providing actionable insights into leveraging AI while mitigating risks.

General Session
Bridging the Generational Differences in the Workplace
Breni Malpass, PHR, SHRM-CP, Catapult
The convergence of five generations in today's workplace is a major challenge. There are significant differences in the values, ambition, views, and mindset of each generation. In this interactive workshop you will learn strategies and insights that will minimize generational conflict, promote respect, and strengthen communication and collaboration to make working in and managing your workplace more productive.

General Session
When You Can’t Walk Away
Karen Gregory, RN, CDIPC, Karen Gregory Consulting
Would you be aware of key indications of trafficking or abuse when interacting with your patients? Join us for a discussion of the key terms and individuals who may be targeted for human trafficking or other abusive situations. Participants will learn to recognize potential warning signs and patterns for those who are struggling, need support, or may be in danger. Attendees will also learn to identify the reporting processes and support systems for individuals who may be victims.

General Session
Understanding and Addressing Health Disparities for American Indians in the Carolinas
Dr. Joseph Bell, MD, Children's Health of the Carolinas
Dr. Ronny Bell, PhD, MS, UNC Lineberger Comprehensive Cancer Center
Healthcare practice administrators play a critical role in addressing the unique health disparities. Join this insightful general session to explore the unique health disparities faced by American Indian communities in North and South Carolina. Gain a deeper understanding of the historical, cultural, and systemic factors that contribute to these inequities and learn actionable strategies to support improved health outcomes. Expert speakers will share data-driven insights, community-based approaches, and best practices to empower healthcare professionals to create meaningful, culturally informed change.