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2025 Carolinas MGMA Virtual Series

Finding Common Ground as a Curious Communicator:
Effective Strategies for Leading Teams

In today’s fast-paced and ever-changing healthcare environment, the ability to communicate clearly, compassionately, and effectively is essential for strong leadership and cohesive practice operations. This exclusive 3-part webinar series is designed specifically for practice managers seeking to strengthen team communication, navigate difficult conversations with confidence, and foster an inclusive and respectful workplace culture.

Led by healthcare communications leader and Emmy Award winning broadcaster Sharon Delaney McCloud, these interactive sessions will equip you with practical tools you can apply immediately in your practice.

Members can register for individual webinars at $50 each or register for all three for $100. Non-member pricing available as well. Browse this page to view all of the available webinars in the Virtual Series and follow the button links to register today.

 


 

Speakers

Sharon Delaney McCloudSharon Delaney McCloud
Emmy Award-winning broadcaster, keynote speaker, corporate trainer, emcee and moderator
Sharon Delaney McCloud believes now more than ever before, your words matter. She’s an Emmy Award-winning broadcaster, TEDx Speaker, Certified Diversity Executive CDE®, adjunct professor, cancer slayer and corporate communications practitioner whose goal is to help people make an impact in business and life by embracing the power of communication.

By sharing how storytelling can move hearts and minds, Sharon imparts expert insights so you can answer the call to your purpose and speak up when it counts. Audiences worldwide describe her programs as “deeply relevant, moving and actionable.”

Featured in Thrive Global, Enterprising Women, Sheryl Sandburg’s Option B platform and co-author of Keep Going, Memoirs of Strength, Courage & Perseverance, Sharon shows people how they can inspire, influence and ignite change. Prior to launching her 3-time honored INC 5000 company, Sharon spent 20 years as a television journalist covering everything from NASA to politics to the Super Bowl at stations across the country.

 


 

Virtual Series Webinar 1:
Uncover Your Communication Style and How It Impacts Your Leadership

August 13, 2025 | 1:00 PM - 2:00 PM | Zoom

Key takeaways:

  • Enhance interpersonal skills through style awareness and relational tools.
  • Identify your communication style and how to leverage it with your team.
  • Map exercise and discuss strengths/challenges.
Register Today

 


 

Virtual Series Webinar 2:
How to Build Social Capital Among Your Team to Build Connection

August 20, 2025 | 1:00 PM - 2:00 PM | Zoom

You will learn to:

  • Learn research-based methods to create an environment that naturally leads to stronger relationships.
  • Prepare your mindset for connection versus agreement.
  • Practice compassionate candor to ensure accountability.
Register Today

 


 

Virtual Series Webinar 3:
Learn the 5 Steps to Become a Curious Communicator

August 27, 2025 | 1:00 PM - 2:00 PM | Zoom

Gain strategies to:

  • Approach challenging conversations with confidence and composure.
  • Use techniques to reduce defensiveness and keep conversations productive.
  • Create space for psychological safety, feedback and team participation.
Register Today

 


 

Registration

The cost to register for members is $50 per webinar or $100 for all three. The cost for non-members is $75 for each webinar of $175 for all three. To register today, please click the button link below and follow the instructions.

Register Today

 


 

Questions

If you have any questions about the Virtual Series, please contact the Carolinas MGMA offices at [email protected].