Pre-Conference Session
Elevate your RCM and Lead Your Practice to Profitability
To lead your practice to profitability, you must implement a proactive approach to the revenue cycle. By understanding your revenue trends and related data, you can effectively measure the health of your practice, monitor compliance, accurately forecast, and create the culture shift necessary to elevate your practice to greatness. Front-loading the process will help ensure cleaner claims, reduced denials, and boosted collections, but improved financials aren’t the only benefits; when practices set proper expectations with staff and patients, implement enhanced verification processes, monitor the data, and optimize technology and workflows, significant patient and staff satisfaction and loyalty will follow.

Opening Session
MGMA Listserv Live - Speed Networking Edition
Step into the dynamic world of Listserv Live – with a twist! This dynamic session is your passport to the epicenter of discussions, hot topics, and crucial conversations within our healthcare community. Immerse yourself in the vibrancy of our listserv as we bring its essence to life in an interactive and enlightening gathering.

This session isn't just about information exchange; it's a celebration of collaboration. Engage with fellow attendees in thought-provoking dialogues, share your perspectives, and contribute to the ongoing narratives that shape our association's identity. Together, we'll explore the diversity of opinions and experiences that make our community thrive.

Coffee and Continental with Exhibitors

Welcome and General Session
Creating Clarity in Chaos: How Uncertainty Undermines Performance And What Great Practice Managers Do
Mary Kelly
Change is constant in healthcare, and uncertainty is everywhere. Whether it’s regulatory shifts, staffing shortages, patient expectations, or evolving technology, medical practice managers are juggling a lot. But when uncertainty creeps in, productivity, morale, and decision-making suffer.

This high-energy, high-content, interactive session helps practice leaders and team members understand what is behind uncertainty and gives them the tools to lead through it with clarity, consistency, and confidence.

General Session
Futurenomics: The Economic Snapshot You Need to See Today
Mary Kelly
Leaders develop stronger strategies, better decisions, and achieve faster results when they understand economic forces. Changes in interest rates, imports, investments, housing trends, trade, and tariffs…do today’s news headlines have your stomach in knots? Join Dr. Mary Kelly, one of the world’s most influential economists, as she exposes the true meaning of the current economic situation and what this means for your organization’s future.

Panel Discussion
The AI Toolbox for Medical Practices: Strategic Adoption for Long-Term Value
We’ll explore how AI-driven solutions are being successfully adopted in core areas such as clinical documentation (ambient scribes), revenue cycle optimization, appointment scheduling, patient communication, imaging, and compliance. The focus will be on business outcomes: cost savings, improved provider capacity, stronger financial performance, and enhanced patient satisfaction. This session will also cover critical leadership considerations for AI adoption: investment timing, risk management, vendor due diligence, organizational readiness, and change leadership. Attendees will leave with a framework to evaluate AI opportunities, avoid hype-driven decisions, and position their practices to compete in an AI-enabled healthcare market.

General Session
Harnessing Healthcare Transparency: Tools, Trends, and Opportunities for Physician Practices
Cameron Cox, MHA, FACMPE
Recent healthcare transparency acts have ushered in a new era of data accessibility, empowering stakeholders across the healthcare industry to make more informed strategic decisions. This presentation explores the evolution of transparency tools and their application by insurers, hospitals, and policymakers to enhance cost efficiency, understand competitive landscape and overall financial positioning within a market. Attendees will gain actionable insights on how physician practices can leverage these tools to benchmark performance, optimize contracts, and improve financial relationships. Discover how transparency-driven strategies can position your practice for success in an increasingly data-centric healthcare environment.

Registration

ACMPE Breakfast and Presentation
Todd Pittman, CMPE, Digestive Health Specialists

Carolinas MGMA Business Meeting

General Session
The Impact of the Trump Administration on Federal Health Care Policy
Bruce Thompson, Parker Poe
This session offers a timely update on federal developments impacting healthcare delivery. Hear insights on leadership from DHHS, CMS, and the FDA, and explore how funding cuts to NIH and NSF may affect research and innovation. Bruce Thompson also review current legislation, recent Executive Orders, and other policy moves shaping care models and reimbursement. Leave with a clear understanding of what’s ahead and how to prepare your organization for the long-term implications of evolving health policy.

General Session
General Session: TBD