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Schedule of Events
Wednesday, September 17th
| 10:00 AM - 1:00 PM |
Carolinas MGMA Leadership Council Meeting
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| 1:00 PM - 6:30 PM |
Attendee and Exhibitor Registration
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| 1:30 PM - 3:30 PM |
Pre-Conference Session
Harnessing Healthcare Transparency: Tools, Trends, and Opportunities for Physician Practices
Cameron Cox, III, MBA, FACMPE, e3c3 consulting
Adam Garner, After Transparency
Recent healthcare transparency acts have ushered in a new era of data accessibility, empowering stakeholders across the healthcare industry to make more informed strategic decisions. This presentation explores the evolution of transparency tools and their application by insurers, hospitals, and policymakers to enhance cost efficiency, understand competitive landscape and overall financial positioning within a market. Attendees will gain actionable insights on how physician practices can leverage these tools to benchmark performance, optimize contracts, and improve financial relationships. Discover how transparency-driven strategies can position your practice for success in an increasingly data-centric healthcare environment.
Separate registration required. Pre-Conference registration includes complimentary data pulls including: 1 Payer, 5 Codes, and 3 Benchmarks along with a 30-minute consultation!
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| 3:30 PM - 5:00 PM |
Opening Session
MGMA Listserv Live - Speed Networking Edition
Organized and moderated by Courtney Bain and Nancy Miramontes, Conference Co-chairs
Step into the dynamic world of Listserv Live – with a twist! This dynamic session is your passport to the epicenter of discussions, hot topics, and crucial conversations within our healthcare community. Immerse yourself in the vibrancy of our listserv as we bring its essence to life in an interactive and enlightening gathering.
This session isn't just about information exchange; it's a celebration of collaboration. Engage with fellow attendees in thought-provoking dialogues, share your perspectives, and contribute to the ongoing narratives that shape our association's identity. Together, we'll explore the diversity of opinions and experiences that make our community thrive. |
| 4:45 PM - 5:00 PM |
Exhibitor Meeting in the Exhibit Hall |
| 5:00 PM - 6:30 PM |
Welcome Reception with Exhibitors |
| 7:00 PM - 8:00 PM |
Emerging Leaders Meet-Up
Join fellow Emerging Leaders at Black Drum, located down the boardwalk at the Embassy Suites |
| 8:00 PM - Until |
Brewery Meet Up
Open to all conference attendees and on your own |
Thursday, September 18th
| 7:00 AM - 4:00 PM |
Registration Open
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| 7:30 AM - 9:30 AM |
Breakfast with Exhibitors in General Session |
| 8:00 AM - 9:30 AM |
Welcome and General Session
Creating Clarity in Chaos: How Uncertainty Undermines Performance and What Great Practice Managers Do
Mary Kelly
Change is constant in healthcare, and uncertainty is everywhere. Whether it’s regulatory shifts, staffing shortages, patient expectations, or evolving technology, medical practice managers are juggling a lot. But when uncertainty creeps in, productivity, morale, and decision-making suffer.
This high-energy, high-content, interactive session helps practice leaders and team members understand what is behind uncertainty and gives them the tools to lead through it with clarity, consistency, and confidence. |
| 9:30 AM - 10:15 AM |
Refreshment Break with Exhibitors
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| 10:30 AM - 11:30 AM |
General Session
Futurenomics: The Economic Snapshot You Need to See Today
Mary Kelly
Leaders develop stronger strategies, better decisions, and achieve faster results when they understand economic forces. Changes in interest rates, imports, investments, housing trends, trade, and tariffs…do today’s news headlines have your stomach in knots? Join Dr. Mary Kelly, one of the world’s most influential economists, as she exposes the true meaning of the current economic situation and what this means for your organization’s future. |
| 11:30 AM |
Community Service Project
Help4Kids
Kathleen Mielke
Kathleen Mielke, a decade-long volunteer for Help 4 Kids & Backpack Buddies located in Myrtle Beach SC for 10 years will be joining CMGMA’s Fall Conference to share more about this special organization. Attendees will be packing 400 toiletry bags for the children of Horry County. |
| 11:30 AM - 12:45 PM |
Networking Lunch with Exhibitors |
| 12:45 PM - 2:00 PM |
General Session
The Future of Healthcare Through AI: A Leadership Dialogue
Aakarsh Sethi, Voxology
Benjamin Tingey, Advocate Health, Enterprise Organization for Atrium Health
Moderator: Rimmo Jolly, Voxology
AI is no longer just a futuristic concept—it's an active force transforming the operational landscape of medical practices. This session will explore how administrative-focused AI technologies are driving measurable improvements across key areas of the healthcare business. Join us for a deep dive into how practice administrators are leveraging AI to streamline patient access through digital front door strategies, optimize revenue cycle management from front-end to back-end, and unlock powerful data insights for smarter performance and inventory decision-making.
Through real-world use cases and practical discussion, we’ll cover:
- The most pressing pain points AI is helping solve today.
- Proven AI-driven tools that enhance care delivery through operational efficiency.
- Success metrics that show both qualitative and financial ROI.
- Common roadblocks to adoption and how to address concerns across stakeholders.
- A forward-looking view on what AI innovation means for practice management in the years ahead.
Whether you're evaluating new tech or refining your strategy, this session will equip you with actionable insights to make informed decisions about AI in your practice. |
| 2:00 PM - 2:30 PM |
Refreshment Break with Exhibitors |
| 2:30 PM - 3:30 PM |
General Session
Key Metrics in a Healthcare Business
Cameron Cox, III, E3C3
Ever played a game for fun…with no winner or loser. In business, this is extremely difficult to do. One way in which a practice can maintain an understanding of its strategic, operational and financial positioning is by utilizing key performance indicators (KPI). A healthcare KPI or metric is a well-defined performance measurement that is used to monitor, analyze and optimize all relevant healthcare processes. This presentation will highlight and review several of the key indicators that a practice should consider using when comparing its own position. Discussion will involve defining what some of the indicators mean and identifying source data for comparative purposes. |
| 3:30 PM - 3:45 PM |
Exhibitor Recognition and Prizes |
| 4:00 PM - 4:45 PM |
Wellness Event
Steppin' Into Wellness: Fall Conference Step Challenge
Track your steps during the conference and compete with fellow attendees – all are welcome to participate!
- How it works: Attendees will track steps each day using your own fitness tracker and submit your total steps by 10:30am on Friday.
- Walking Event: Join us at 4pm on Thursday for a guided walk on the boardwalk and through Kingston Plantation!
- Win: Top stepper will win $50 Amazon Gift Card!
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| 6:30 PM - 10:00 PM |
Dinner and Awards
Sunset Soiree and After Party
Join us for an evening of celebration and coastal charm at our Beach-Themed Dinner and Awards. You won’t want to miss this year’s Practice Of the Year Award recognition, sponsored by First Citizens Bank. Enjoy a delicious dinner with healthcare friends and wear your favorite beach themed resort-wear, as we recognize outstanding achievements and honor this year’s award recipients.
Following dinner, the celebration continues with an After-Party featuring DJ Mike Lockaby, specialty cocktails and plenty of time to mingle and dance. Thanks to the generosity of our sponsor, Atheleas, each guest will also receive an extra drink ticket to enjoy during the evening. |
Friday, September 19th
| 7:30 AM - 12:00 PM |
Registration |
| 8:00 AM - 8:45 AM |
ACMPE Breakfast and Presentation
Todd Pittman, CMPE, Digestive Health Specialists |
| 8:45 AM - 9:30 AM |
Carolinas MGMA Business Meeting |
| 9:30 AM - 10:30 AM |
General Session
The Impact of the Trump Administration on Federal Health Care Policy
Bruce Thompson, Parker Poe
This session offers a timely update on federal developments impacting healthcare delivery. Hear insights on leadership from DHHS, CMS, and the FDA, and explore how funding cuts to NIH and NSF may affect research and innovation. Bruce Thompson also review current legislation, recent Executive Orders, and other policy moves shaping care models and reimbursement. Leave with a clear understanding of what’s ahead and how to prepare your organization for the long-term implications of evolving health policy. |
| 10:45 AM - 12:00 PM |
General Session
SECURE 2.0 & One Big Beautiful Bill: What Medical Practices Need to Know Now
Caleb Sanderson, CFP, Curi Capital
Major federal legislation is reshaping how medical practices operate and plan for the future. In this session, we’ll focus on SECURE 2.0 and the One Big Beautiful Bill Act, touching on the sweeping changes that affect everything from employee benefits and compliance requirements to financial incentives and growth opportunities. This session will break down key provisions, timelines, and practical steps your practice can take to stay compliant —and take advantage of new opportunities (especially when it comes to benefits like your retirement plan/401K). |
| 12:00 PM |
Closing Remark - Bingo Card Giveaway and 50/50 Raffle Drawing |
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